Our Process
At Armstrong Scientific, we’ve established ourselves as leaders in the realm of laboratory and medical equipment transportation. Our comprehensive process, honed over years of experience, is designed to guarantee the safe and efficient delivery of your invaluable assets. Here’s an in-depth look into our method:
1. Client Consultation: A Personalized Approach
Understanding Your Unique Needs: Every laboratory and medical facility has its own set of requirements. Whether you’re in need of freezer transport, white glove delivery, or specialized laboratory transportation, we want to know:
- The nature of items you’re transporting.
- Any special handling or climate control requirements.
- The quantity, size, and delicacy of the equipment.
- Specific delivery timelines or windows to ensure operational continuity.
- The necessity for special packaging or climate-controlled environments.
2. Pre-Move Survey: The Foundation of Precision
- Physical Inspection: Our team believes in a hands-on approach. Whenever feasible, we prefer an on-site visit to physically inspect the equipment or items. This not only helps us understand the logistics but also builds trust with our clients.
- Shipment Specifications: From relocating volatile chemicals to ensuring specimen transport is handled with utmost care, we discuss every minute detail.
- Video Survey: However, if an on-site visit isn’t feasible, we can perform a video survey to ensure we understand your needs.
3. Quotation: Transparent and Comprehensive
- Detailed Estimation: Our quotation process is exhaustive – a reflection of our commitment to you. We meticulously factor in every aspect, from route planning to the labor involved.
- Transparent Pricing: Furthermore, we ensure you’re aware of every cost element, including insurance and any miscellaneous expenses. Trust in our certified moving consultants to provide a transparent and accurate quote tailored to your requirements.
4. Feedback Loop: Collaboration at Its Best
- Open Communication: We believe in a two-way street. We encourage our clients to voice their concerns, ask questions, or even suggest changes. This collaborative approach ensures the final quote is mutually agreeable.
- Mutual Agreement: After thorough discussions, once all factors are mutually agreed upon, we finalize the quotation. This sets the stage for a seamless lab relocation process.
5. Relocation Execution: Where Expertise Meets Action
- Dedicated Oversight: Our project managers are seasoned experts. They ensure every step, from packaging to transportation, is executed flawlessly.
- Safety First: Our protocols, from climate control to secure packaging, are industry-leading. We understand the value of your equipment and bio-materials and ensure they’re treated with the utmost care.
- Continuous Monitoring: Our commitment is unwavering. We maintain open lines of communication, providing you with real-time updates throughout the move.
6. Relocation Follow-up: Beyond the Move
- Post-Move Assessment: Our job doesn’t end once the move is complete. We conduct a thorough post-move assessment to ensure everything is in order.
- Dedicated Post-Move Support: Your project manager remains just a call away, ready to address any post-move concerns or adjustments.
- Ensuring Continuity: Our ultimate goal is to ensure your operations resume with minimal interruption. We take care of the move, so you can focus on moving science forward.
Armstrong Scientific is more than just a moving company. We’re your partners in ensuring that your laboratory relocation or equipment transportation is executed with precision, care, and expertise. Whether you’re seeking freezer transport, lab storage, or white-glove delivery, our commitment to excellence sets us apart. Choose us and experience a relocation process that’s smooth, efficient, and tailored to your needs.
